IITS develops the concept that sustains the development process that centres around a complex series of continuously negotiated business and social projects or experiments. This process involves different parts of the business and industrial system, including many of a firm’s stakeholders in continuous learning, action and change. Processes of this kind can be viewed as multi-party, learning action networks that span business organizations and stakeholders in society.
IITS outlines how the company responded to demands for more sustainable practices. It describes how the company’s approach to strategic planning identified and responded to these issues, how its approach was progressively refined and redefined, and the way that the organization’s culture and strategic processes influenced its willingness to learn and act with a network of internal and external stakeholders.
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